Ember

Strategic Roadmap Report

Founder-led execution scaling through targeted operational hires

R 01 / 18
roadmap From product build today, to launch across US utilities, to category leader in whole-home energy
Phase 12026 to 2027Build and launch
Shipped hub, app and cloud AISigned first installer partnersCertified with two US utilitiesOnboarded first paying homesProved savings-share economics
Phase 22028 to 2029Scale the channel
Reach 69k homesLaunch Ember Max VPP tierAdd ten utility marketsGrow revenue to $12.1MHit 42% gross margin
Phase 32030 to 2031Category leader
Pass 312k homesReach $74.2M revenueHit 65% gross marginEBITDA-positive (+$6.9M)Expand grid-services revenue
Pre-seed, $250k
Seed, $6M
Series A, $28M
R 02 / 18
past phase · traction to date Hub, app and cloud AI built and in pilot homes
With $6M, reach launch and first revenue across two utility markets
q1
  • Ship production hub and app
  • Hire two energy engineers
  • Sign three installer partners
q2
  • Certify with first US utility
  • Add data science lead
  • Onboard first 1,000 homes
q3
  • Launch Ember Max tier
  • Hire growth lead
  • Reach 5,000 homes
q4
  • Add VPP grid-services
  • Grow team to 18
  • Reach 15,000 homes
R 03 / 18
near-term phase · next 12 months Growth Milestones
Q4 2027Launch with 15k homes, $1.7M revenue
Q4 2028Reach 69k homes, $12.1M revenue
Q2 2029Close $28M Series A
Q4 2030Reach 169k homes, $36.2M revenue
Q4 2031Pass 312k homes, $74.2M revenue
R 04 / 18
long-term phase · 1-3 years Key Milestones
Jan 2026Founded Ember, began hub build
Jun 2026First pilot homes live on the AI
Q4 2026Signed first installer partners
Q2 2027Certified with first US utility
R 05 / 18
Strategic Analysis SWOT Analysis
External Internal
Helpful Harmful
Strengths

Hardware-agnostic whole-home AI; savings-share alignment; deep energy-markets team; light, high-margin product

Weaknesses

Pre-revenue; depends on installer and utility partners; hardware integrations to maintain across brands

Opportunities

$40B US market opening; spreading time-of-use tariffs; growing VPP payments; cheap home storage

Threats

Hardware makers extending their own apps; utility programme changes; slow procurement cycles

R 06 / 18
Competitive Analysis Porter's Five Forces
Threat of New Entrants

Moderate: software is buildable, but data flywheel and utility certifications raise the bar

Supplier Power

Low: hardware-agnostic design avoids dependence on any single equipment supplier

Competitive Rivalry

Moderate: single-brand tools and utility schemes exist, but none runs the whole home

Buyer Power

Moderate: homeowners can switch apps, but savings-share and results build strong loyalty

Threat of Substitutes

Low: manual timers and doing nothing leave most savings on the table

R 07 / 18
Market Analysis PESTEL Analysis
Political

Supportive: clean-energy and grid-flexibility policy favours home participation

Economic

Favourable: rising and volatile power prices widen the savings Ember captures

Social

Strong: homeowners want lower bills and control without daily effort

Technological

Enabling: cheap storage, EV adoption and open device APIs make optimisation possible

Environmental

Positive: shifting load to clean hours cuts household carbon

Legal

Manageable: utility tariff and VPP rules vary by state, handled via certification

R 08 / 18
Business Model Business Model Canvas
Key Partners

Solar and battery installers, US utilities, hardware brands, cloud providers

Key Activities

Build forecasting AI, integrate hardware, run optimisation, manage VPP dispatch

Value Proposition

One AI that runs solar, battery and EV so the home is always on the cheap side of the grid

Customer Relationships

Automated, self-serve, savings-share trust, responsive support on Ember Max

Customer Segments

US homeowners with solar, batteries or EVs on time-of-use tariffs

Key Resources

Forecasting AI, whole-home data, utility certifications, installer network

Channels

Installer bundles, utility partnerships, direct app, referrals

Cost Structure

Cloud and AI compute, hardware, engineering team, partner support

Revenue Streams

Subscriptions ($12 to $29/mo), 20% savings-share, grid-services revenue

R 09 / 18
Business Model Lean Canvas
Problem

Homes overpay for power and leave solar, battery and EV unmanaged

Solution

One AI that runs the whole home and buys, stores and sells power automatically

Unique Value Prop

Always on the cheap side of the grid, paid only when you save

Unfair Advantage

Hardware-agnostic whole-home data plus savings-share alignment

Customer Segments

US homeowners with solar, battery or EV on time-of-use tariffs

Key Metrics

Homes on platform, revenue per home, savings delivered, churn

Channels

Installers, utilities, direct app, referrals

Cost Structure

Cloud and AI compute, hardware, engineering, partner support

Revenue Streams

Subscriptions, 20% savings-share, grid-services revenue

R 10 / 18
Strategic Analysis Value Chain Analysis Support Activities
Firm Infrastructure

Lean, AI-run operations, around 18 people at launch

Human Resources

Energy-markets, AI and hardware talent, deliberately small

Technology

Forecasting AI and optimisation engine, the core asset

Procurement

Cloud compute, hardware components, tariff and grid data

Primary Activities
Inbound

Installer and utility partner onboarding

Operations

Run optimisation and VPP dispatch across homes

Outbound

App delivery, savings reporting, grid settlement

Marketing & Sales

Partner-led acquisition plus referrals and content

Service

Automated support, priority help on Ember Max

R 11 / 18
Competitive Landscape Competitive Positioning Matrix
High Quality / Low Price

Ember: high value, low effort, brand-independent whole-home optimiser

High Quality / High Price

Premium single-brand ecosystems that lock homes to one maker

Low Quality / Low Price

Manual timers and free apps that ignore live prices

Low Quality / High Price

Costly installers setting fixed schedules with little ongoing value

R 12 / 18
Customer Insight Jobs-to-be-Done
Functional Jobs

Cut my power bill without changing how I live

Emotional Jobs

Feel in control and stop worrying about energy prices

Social Jobs

Look smart and responsible to family and neighbours

Pains

Confusing tariffs, unmanaged kit, no time to optimise

Gains

Automatic savings, grid earnings, one simple app

Current Solutions

Manual timers, single-device apps, doing nothing

R 13 / 18
Business Model Unit Economics
CAC

$128 to $196 blended, falling as installer channels mature

LTV

$450 to $750 as homes upgrade to Ember Max

LTV / CAC Ratio

0.4x rising to 4.5x by Year 5

Payback Period

About 12 months

Gross Margin

Ramps toward 65% at scale

Churn Rate

Low, kept down by savings-share alignment

R 14 / 18
Strategic Analysis Ansoff Matrix
New Markets Existing Markets
Existing Products New Products
Market Penetration

Win more solar-and-battery homes in existing utility markets

Product Development

Add EV charging and VPP tiers to current customers

Market Development

Enter new US utility markets as tariffs spread

Diversification

New grid-services products for utilities and aggregators

R 15 / 18
Strategic Analysis VRIO Framework
Criterion Assessment
Valuable Yes: delivers real, measurable savings and grid earnings
Rare Yes: no brand-independent whole-home optimiser exists today
Inimitable Yes: whole-home data flywheel and utility ties are hard to copy
Organized Yes: lean AI-run team built to exploit the advantage
R 16 / 18
Risk Analysis Risk Matrix
Low Impact High Impact
Low Likelihood High Likelihood
Monitor

Hardware brands close their APIs: maintain broad integrations and partnerships

Mitigate

Slow utility procurement: certify early and diversify markets

Accept

Tariff structures change: forecasting adapts automatically

Manage

Channel dependence: balance installers, utilities and referrals

R 17 / 18
Roadmap Summary A financed path from build, to launch, to category leadership
Milestones Achieved 5 milestones hit in build phase
Next Milestone Launch with 15k homes and first revenue
Funding Needed $6M Seed now, $28M Series A and $18M Series B modelled
What's Next Scale to 312k homes and $74.2M revenue by Year 5
R 18 / 18